Healthcare Communications Solutions

$18

Features

Virtual PBX

Voice

Self-Provisioning

Domestic & International Dialing

Voicemail

Conference Call

Call Forwarding

Follow-me Dial Plan

CareXM: Medical Answering Service

CareXM: Clinical-RN Triage Support

$69

Everything Above Plus:

ACD and IVR

Advanced Call Queuing

Advanced Routing Logic

Report Analytics

Build Your Own Reports

Call Recording

Mobile App

Everything Above Plus:

Email Queuing

Web Chat Queuing

Text Message Queuing (SMS/MMS)

Social Channels Queuing

Quality Management

Scorecards

Feedback

Screen Recording

AI Call Transcription

AI Call Summarization

Quality Management

Advanced Report Analytics

3rd Party App Plugins; such as EMR, CRM, and AI

Workforce Management Integration

Integrated Triage Partner

Everything Above Plus:

Schedule Follow-up Communications

CareXM Video

CareXM Patient Engagement (appt, RX reminders, tuck-ins)

CareXM Mobile App

Care Coordination

Care Analytics & Reporting

CareXM Mobile App

Secure Messaging

Remote Patient Monitoring

Staff Availability & Tracking

Remote Patient Monitoring

Patient Engagement Telehealth

AVA (Automated Voice Assistant)