

Office Anywhere for TeleMed Customers
Extend Your Virtual Workplace – Now
We’re here to help you quickly get your existing teams working remotely with our cloud-based phone service. This full-featured service will help your teams stay connected and productive while giving them the flexibility and safety they need to answer increased patient calls due to COVID-19.
Route patient calls dynamically to home, office, or anywhere
Unlimited users, menus, queues, and extensions
Voicemail, Call Forwarding, Call Recording, Conference Calling and more
Clinical Backup and Mobile Routing with Total Triage
All options include access to our clinical partner Total Triage, who has provided fast, high quality nursing triage and mobile call routing for several years. With some initial planning and setup, Total Triage RNs can help you provide an additional layer of care to your patients during peak times or after hours. The Total Triage mobile app can also connect your patients and teams in the field with additional routing and secure messaging options. Learn more at TotalTriage.com.
License Fees Waived – for the next 60 Days
We are waiving our traditional set-up and monthly license fees for the Office Anywhere and Total Triage services to help us all pull together during this outbreak and to be more prepared for the unknown. Our $0.04 per minute network usage charge will still apply.
Choose the Right Plan
by Total.Care
Solution Comparison
Features
Virtual PBX




Voice




Self-Provisioning




Domestic & International Dialing




Voicemail




Conference Call




Call Forwarding




Follow-me Dial Plan




CareXM: Medical Answering Service




CareXM: Clinical-RN Triage Support




ACD and IVR



Advanced Call Queuing



Advanced Routing Logic



Report Analytics



Build Your Own Reports



Call Recording



Mobile App



Email Queuing


Web Chat Queuing


Text Message Queuing (SMS/MMS)


Social Channels Queuing


Quality Management


Scorecards


Feedback


Screen Recording


AI Call Transcription

AI Call Summarization


Advanced Report Analytics

3rd Party App Plugins; such as EMR, CRM, and AI

Schedule Follow-up Communications

Workforce Management Integration

CareXM Video

CareXM Patient Engagement (appt, RX reminders, tuck-ins)

CareXM Mobile App

$18
Features

Voice

Self-Provisioning

Domestic & International Dialing

Voicemail

Conference Call

Call Forwarding

Virtual PBX

Follow-me Dial Plan

Care Assist: Medical Answering Service

Care Triage: Clinical Triage Support
$69
Everything Above Plus:

ACD and IVR

Call Queue

Advanced Routing Logic

Report Analytics

Build Your Own Reports

Call Recording

Mobile App
$89
Everything Above Plus:


Web Chat

Text Message (SMS/MMS)

Social Networks

Social Channels
Integrated Triage Partner
Contact Us
Everything Above Plus:

Quality Management

Scorecards

Feedback

Screen Recording

Call Transcription

Call Summarization

Advanced Report Analytics

3rd Party App Plugins; such as EMR, CRM, and AI

Schedule Follow-up Communications

Workforce Management Integration

CXM Patient Engagement (appt, RX reminders, tuck-ins)

CXM Mobile App