Office Anywhere for TeleMed Customers
Extend Your Virtual Workplace – Now
We’re here to help you quickly get your existing teams working remotely with our cloud-based phone service. This full-featured service will help your teams stay connected and productive while giving them the flexibility and safety they need to answer increased patient calls due to COVID-19.
Route patient calls dynamically to home, office, or anywhere
Unlimited users, menus, queues, and extensions
Voicemail, Call Forwarding, Call Recording, Conference Calling and more
Clinical Backup and Mobile Routing with Total Triage
All options include access to our clinical partner Total Triage, who has provided fast, high quality nursing triage and mobile call routing for several years. With some initial planning and setup, Total Triage RNs can help you provide an additional layer of care to your patients during peak times or after hours. The Total Triage mobile app can also connect your patients and teams in the field with additional routing and secure messaging options. Learn more at TotalTriage.com.
License Fees Waived – for the next 60 Days
We are waiving our traditional set-up and monthly license fees for the Office Anywhere and Total Triage services to help us all pull together during this outbreak and to be more prepared for the unknown. Our $0.04 per minute network usage charge will still apply.
Choose the Right Plan
by Total.Care
Solution Comparison
Features
Virtual PBX
Voice
Self-Provisioning
Domestic & International Dialing
Voicemail
Conference Call
Call Forwarding
Follow-me Dial Plan
CareXM: Medical Answering Service
CareXM: Clinical-RN Triage Support
ACD and IVR
Advanced Call Queuing
Advanced Routing Logic
Report Analytics
Build Your Own Reports
Call Recording
Mobile App
Email Queuing
Web Chat Queuing
Text Message Queuing (SMS/MMS)
Social Channels Queuing
Quality Management
Scorecards
Feedback
Screen Recording
AI Call Transcription
AI Call Summarization
Advanced Report Analytics
3rd Party App Plugins; such as EMR, CRM, and AI
Schedule Follow-up Communications
Workforce Management Integration
CareXM Video
CareXM Patient Engagement (appt, RX reminders, tuck-ins)
CareXM Mobile App
$18
Features
Voice
Self-Provisioning
Domestic & International Dialing
Voicemail
Conference Call
Call Forwarding
Virtual PBX
Follow-me Dial Plan
Care Assist: Medical Answering Service
Care Triage: Clinical Triage Support
$69
Everything Above Plus:
ACD and IVR
Call Queue
Advanced Routing Logic
Report Analytics
Build Your Own Reports
Call Recording
Mobile App
$89
Everything Above Plus:
Web Chat
Text Message (SMS/MMS)
Social Networks
Social Channels
Integrated Triage Partner
Contact Us
Everything Above Plus:
Quality Management
Scorecards
Feedback
Screen Recording
Call Transcription
Call Summarization
Advanced Report Analytics
3rd Party App Plugins; such as EMR, CRM, and AI
Schedule Follow-up Communications
Workforce Management Integration
CXM Patient Engagement (appt, RX reminders, tuck-ins)
CXM Mobile App